First for Service

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What our Customers Say

“Exceptionally friendly & helpful business, good stock levels, sound advice.  Willing to go out of their way to help. Staff get on very well together.  So much better than its rivals.”

"I want to congratulate you on the excellent service your team provides.  Nothing seems to be too much trouble.  In short it is an enjoyable experience trading with your team, congratulations again and many thanks."

“My sincere thanks for the help given by your staff.  Without exception I was treated with the utmost courtesy and consideration.  It was a real pleasure to ‘shop’ at Coomers.”

“Many, many thanks to your lovely staff.  The chap who dropped off the goods was so helpful and kind.”

“I wanted to thank you for the dealings we have had with Coomers recently.  Your manner and response was excellent: pleasant; enthusiastic; helpful; flexible and above all listening to what I am trying to achieve.  Secondly your pricing was very competitive.”

“I should like to draw your attention to the exceptional service I have just received.  These days, unfortunately, that sort of service and attitude is all too rare.  I have dealt with your company on a DIY basis for a number of years and, without exception, it has been a very pleasant experience.”

“I am writing to express my thanks to your staff for managing and delivering my orders.  I’ve been dealing with the same member of staff over both orders and I can say that his service and help to me has been outstanding.  Additionally, he managed to remain patient over the changes and confirmations with my order.  I’d also like to pass on appreciation to your driver for navigating so well when he delivered the materials.”

“Your staff were very helpful, gave good advice and put other places we had visited to shame!”

“I was mighty impressed with your yard ... very clean, tidy and with a great selection.  Well done!”

“Good choice of goods and very helpful staff.”

“We popped in on Saturday to purchase an item and wanted to say thanks to your very friendly and helpful shop assistant.”

“I just wanted to phone to thank you and say how kind, efficient and helpful all your staff have been.”

“Dealing with renewable technology suppliers is usually a nightmare of fast-talking salesmen and snail-paced deliveries.  But this time, buying our renewables through Coomers has been straightforward and hassle-free.”

“I nipped to your Bordon branch the other day to get some stuff for home, and your staff were brilliant!”

“I just wanted to pass on my thanks to the member of staff for all her help and advice this morning.  She was clear, patient and friendly and we really appreciated her advice.”

“I would like to say a big thank you to a member of your staff who helped me make a rabbit hutch for my grandchild.  Very helpful.”

“I am very complimentary of the staff and levels of service from your Haslemere branch which is closest to me.”

“Can you please pass on my thanks to the Haslemere branch staff for their help.  I am working long days in central London and to miss the traffic I am onsite before most places open.  I rang with a list, got a reference number, then my wife went to pick it all up and she was most impressed/relieved with the help she got as she had no idea what she was meant to be getting or where it was.  Keep up the good work.  Much appreciated.”

“Always friendly and always had exactly what I needed.”

“I would like to say what great service your staff gave us when we visited your Bordon store to purchase timber.  How helpful everyone was including the lads in the back store.  Thank you all very much.”

“Thanks for the delivery.  Credit to the drivers, got into a small space and dropped right on target!  Made things easier!”

"I don't usually leave feedback but I felt compelled to thank you and praise your staff at your Bordon store.  I am disabled and unable to shop instore.  Having explained this over the phone when enquiring about some wood I needed to purchase, you couldn't have been more helpful!  You explained the different sizes and we completed the purchase and delivery details over the phone.  So thank you for being a breath of fresh air and for looking after your customers needs."

"I would like to advise you that the level of service in terms of deliveries from Haslemere branch have improved dramatically.  I am very happy with the change.  Despite not being a large customer of yours I really appreciate the performance from the Haslemere team."

"I've always received an excellent service from the guys at Coomers.  We've just finished our extension and Coomers have supplied 90% of the product, all on time and all good quality.  Would highly recommend the company and their friendly, knowledgeable staff."

"Thank you all so very much for all your help and assistance this past year.  A special thank you to your warehouse staff at Bordon for always lending a kind hand to my Dad when loading up his trailer.  He only ever has kind words to say about them.  Warm wishes to you all."

"Great independent merchant that deserves our local support.  Great service, great prices, very knowledgeable and friendly."

"I was riding with a friend, when a heavy goods vehicle startled her pony and the driver was quite offensive.  However, a few minutes later a Coomers lorry came along.  The driver could not have been more thoughtful and polite ... he restored our confidence in humanity!  Thank you Coomers."

"We use Coomers for all our building resources and have always found your staff both helpful and informative when talking to them."

"Thanks to your driver who was great and offloaded the sand round to the garden for us, certainly saved my muscles!"

"I have just started an extension so have visited your Oakhanger branch a few times recently.  Your staff have been extremely helpful and a credit to your company.  You put your competitors to shame.  A project (building) usually concerns most folk with unhelpful counter staff and lack of technical knowledge when asking for various items of material.  Some of your team assist beyond the call of duty in helping those lacking construction knowledge.  Well done and thank you."

"We have finally finished a huge project!  I just wanted to thank you for all your support and help during this extremely demanding project.  I am delighted with the outcome as are the Architects.  Many thanks again for your support."

"Great local chain of builders merchants, good range of goods for home improvement, as well as enough products for even the most ambitious garden projects.  Items that are not in stock can be ordered and are often available in a very short lead time."

"Good stock levels and delivery service on bulky orders and great staff!"

"Coomers has everything you need.  I like to support a family business too."

"Great staff and as always great advice.  Thank you for your support over the last year.  5 stars."

"I just had to say how wonderful your service is.  Your driver was absolutely marvellous and nothing was too much trouble.  I've been a customer for many years and have had nothing but good service.  Your staff are so friendly, helpful and polite ... all of them!"

"Cheerful man at Coomers Bordon branch.  Very helpful this morning when I ordered mulch and gravel."

"Massive range of products at good prices and great service."

"Great service in both the yard and in store.  They have a good range of just about everything you need."

"Your awesome boys have just delivered our new kitchen and my three year old has had his dreams come true because he got to press the button for the tail lift!  Fabulous service."

"Forget the competition - this is the place.  Extremely helpful and enthusiastic staff, happy atmosphere."

"Your staff continue to be a credit to you and always go that extra yard which is great to see as it certainly doesn’t happen very often elsewhere."

"Great service, and always highest quality product."

"Thanking your Accounts Dept for their swift response, it more than endorses my decision to bring all business to your company."

"As a local business owner, we understand the importance of key community companies offering excellent customer service and support. The team at Coomers have always provided A1 service. A great company with a great reputation. First call for me always."

"An awesome local company, thank you."

"I took delivery of two massive sacks of sand, which I wasn’t expecting (my husband hadn't mentioned it and wasn't picking up his phone).  My initial reaction was of panic at seeing a big lorry on my driveway with a delivery I knew nothing about.  However, your friendly and cheerful delivery driver was wonderful and told me not to worry at all.  In just a few minutes he had manoeuvred the lorry and carefully put the massive sacks in a tucked away corner of the driveway, allowing plenty of space for the husband to park his car and still access his beloved garage.  I just wanted to say a huge thank you for employing such a helpful and happy person with buckets of common sense."

"Just popped in the new Coomers in Alton, very impressive, looks great."

"A huge thank you to Ben at Coomers in Bordon for his assistance which saved me lots of time!"

"I haven't used Coomers for a while due to working outside the area, but the staff have always been an absolute asset to the company.  Nothing I ask is too much trouble."

"I've been a customer with Coomers for over 20 years and I find the staff friendly and efficient.  Competitive prices and well stocked.  Great customer service."

"Great service, great prices and local dealer."

"Coomers were essential to the smooth running of a complex 7 month project.  From the everyday items to the exceptional bespoke elements, prices were competitive, deliveries on time and nothing was too much trouble.  Our contact at Coomers was never phased by unusual product requests, always, ‘no problem, leave it with me’.  Everyone was a pleasure to work with and great for local companies to be involved in this exceptional project."

"I recently visited your new depot in Alton.  I was impressed by the helpfulness, kindness and friendly service that I received.  Brilliant new premises."

"Great customer service from everyone I spoke to at Bordon Coomers!  Thanks again ... they helped a clueless girl out big time!"

"My recent project was a new build and extension with renovation to the existing building on a large scale.  Myself and my clients are very pleased with the service provided by Coomers and advice that the team at Haslemere gave us during the project, and continue to give me in my current projects."

"I spoke to one of your sales staff at Bordon about an order which I needed to have delivered, and wanted to say how wonderful he was how grateful I am that he managed to get me a morning delivery, as it helped me out immensely."

"What a terribly nice, polite, smiling and friendly chap who just delivered my order - a credit to you!  Keep hold of him, he makes a very welcome change!"

"I'm a normal bloke with limited building knowledge, but visited your Bordon branch to to see if I could get some plywood cut to specific widths and lengths.  Everyone I met was very helpful, friendly and the guy cutting the wood for me really wanted to get it exact.  Absolutely first class customer service."

"I have never ordered building supplies over the internet before; I didn't know you could do it.  It was easy and straightforward, something I will certainly do again.  Thank you!" 

"I am writing to you so that I might offer my sincere thanks to the very kind and helpful member of your counter staff, who helped me when I visited your store.  He was very helpful and dealt with me very courteously and promptly."

"I would like to thank the staff of Coomers Alton branch very much for their assistance with my purchase.  They went the extra mile to obtain samples from another branch to ensure I was happy with the product I was buying.  Also as I required the product urgently they contacted the supplier's distribution hub and arranged for me to collect the product myself.  Their communication skills were excellent throughout.  I would definitely return to this branch and recommend it to friends and family."

  "Great products & service from a friendly family run business."

"I wanted to let you know how helpful your driver was.  He was an absolute pleasure to deal with and was helpful and polite.  I am very grateful as my dad is not able to lift much any more and your staff member was very kind to him.  You are the best company I have ever used and you consistently keep up the excellent customer service."

"You have a really good bunch of staff at your Haslemere branch.  They are all knowledgeable, friendly and helpful."

Read more quotes from satisfied customers on our
Kitchen, Bathroom, Landscaping, Flooring and Online Shopping pages!

What Our Customers Say...

“I have shopped in all building shops round the South East and yes I have met some friendly staff elsewhere too, but nothing like Coomers in Bordon. Absolutely brilliant staff - 10/10. If your company needs training on customer service, send them there for induction. WELL DONE!!”

Customer J

“I've been a customer for over 20 years and I find the staff friendly and efficient. Competitive prices and well.” stocked. Great customer service.”

Customer I

“Our grateful thanks for our new kitchen - we really are fortunate to have such professionals on our doorstep and would always advocate using 'local' where possible."

Customer H

“Your staff were very helpful, gave good advice and put other places we had visited to shame!”

Customer G

"Top notch service and great value always."

Customer F

“I have been using these guys for about 6 or 7 years and they are excellent. They always get my order right, deliver when I want and always remember my name when I go into the shop! Top marks!”

Customer E

“Many, many thanks to your lovely staff. The chap who dropped off the goods was so helpful and kind.”

Customer D

"I want to congratulate you on the excellent service your team provides. Nothing seems to be too much trouble. In short it is an enjoyable experience trading with your team, congratulations again and many thanks."

Customer C

“Exceptionally friendly & helpful business, good stock levels, sound advice. Willing to go out of their way to help. Staff get on very well together. So much better than its rivals.”

Customer B

“My sincere thanks for the help given by your staff. Without exception I was treated with the utmost courtesy & consideration. It was a real pleasure to ‘shop’ at Coomers.”

Customer A
find your specialist branch

Find Your Specialist Branch Bordon | Alton | Haslemere

Our branches at Alton, Bordon and Haslemere collectively offer a complete range of building products.

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