“Placed an order online, had a call within 5 minutes to confirm delivery. Arrived as promised and delivered to exactly where we wanted. Superb service.”
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“I should like to draw your attention to the exceptional service I have just received.” These days, unfortunately, that sort of service and attitude is all too rare. I have dealt with your company on a DIY basis for a number of years and, without exception, it has been a very pleasant experience.” |
2018 marked the 17th year of the prestigious Builders Merchants Awards for Excellence, which were presented by Sir Lenny Henry at the London Hilton Park Lane on 23 November, with the organisers having received an unprecedented amount of entries. These national awards shine a spotlight on the industry’s best and brightest in the business! Despite fierce competition, we’re delighted that our kitchen & bathroom showroom was recognised as Showroom of the Year following an extensive refit in 2017.
It was also a great achievement to have been voted among the top three Independent Merchants in the country (with between 1-10 branches), and also be runners-up for Website & Digital Initiative of the Year in recognition of our new app and e-commerce website.
Sir Lenny Henry presents Ean Freeman from our Bordon branch with the award, sponsored by Lakes
Previous Awards
Over the years we've been delighted to have won several industry Awards, as detailed below.
Builders' Merchants Awards for Excellence
These national Awards - hosted by Builders' Merchants News and sponsored by some of the industry's leading manufacturers - are open to all merchants, big and small, and celebrate some of the most innovative and successful merchant businesses in operation.
● Independent Merchant of the Year
Finalists 2009 | Winners 2010 | Finalists 2011 | Finalists 2012 | Finalists 2018
● Best Merchant Showroom (Bordon Kitchen & Bathroom Showroom)
Finalists 2009 | Winners 2010 | Finalists 2011 | Finalists 2012 | Winners 2013 | Winners 2018
● Best Hard Landscaping Display (Oakhanger - branch now closed)
Finalists 2009 | Finalists 2010 | Winners 2012 | Winners 2013
● Website & Digital Initiative of the Year
Finalists 2018
Organised by the publishers of Builders Merchants Journal (BMJ), these national Awards - first launched in 2018 - shine a spotlight on the building industry's most outstanding people, merchants and brands.
● Independent Merchant of the Year
Finalists 2018
● Merchant Kitchen & Bathroom Showroom of the Year
Finalists 2019
Find out more about the Awards via these links:
- Builders' Merchants Awards for Excellence
“Placed an order online, had a call within 5 minutes to confirm delivery. Arrived as promised and delivered to exactly where we wanted. Superb service.”
“I've been a customer for over 20 years and I find the staff friendly and efficient. Competitive prices and well.” stocked. Great customer service.”
“Our grateful thanks for our new kitchen - we really are fortunate to have such professionals on our doorstep and would always advocate using 'local' where possible."
“Your staff were very helpful, gave good advice and put other places we had visited to shame!”
“I should like to draw your attention to the exceptional service I've received.” These days, unfortunately, that sort of service and attitude is all too rare. I've dealt with your company on a DIY basis for a number of years and, without exception, it's been a very pleasant experience.”
“I wanted to thank you for the dealings we've had with Coomers recently. Your manner and response was excellent: pleasant; enthusiastic; helpful; flexible and above all listening to what I'm trying to achieve. Secondly your pricing was very competitive.”
“Many, many thanks to your lovely staff. The chap who dropped off the goods was so helpful and kind.”
"I want to congratulate you on the excellent service your team provides. Nothing seems to be too much trouble. In short it is an enjoyable experience trading with your team, congratulations again and many thanks."
“Exceptionally friendly & helpful business, good stock levels, sound advice. Willing to go out of their way to help. Staff get on very well together. So much better than its rivals.”
“My sincere thanks for the help given by your staff. Without exception I was treated with the utmost courtesy & consideration. It was a real pleasure to ‘shop’ at Coomers.”
Bordon: 01420 477466
Alton: 01420 571234
Haslemere: 01428 643756
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